By Ellenor Day-Lutz A wedding is one of the most important days in a woman’s life, as we all know.  It’s a special day where even the most relaxed of brides can get a little bit stressed. Will the dress I ordered 12 months ago fit me?  Will the cake make it to the reception venue safely? Will it rain

In the wedding industry emotions can run high for both clients and vendors. Even if you are putting forward your best work a time may come when you encounter negative comments about your wedding business, whether in an online review or through social media. While this can be frustrating, it might surprise you to know that many prospective clients won’t

When our wedding professional friend (we’ll call him David) shared his internet horror story, my jaw dropped. Five years ago, David was a well-known, successful videographer specializing in weddings.  One of his brides called him to complain after her video was delivered; the video was late, footage was missing and she wanted a refund. Because the video was high-quality and