3 Client Communications Lessons From a Dog Trainer

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The other day Jeff decided to teach our dogs to drag their doggie beds from my office to the living room on command. This is a regular nightly activity, and Jeff was tired of doing the moving. “Chili, get your bed,” he said, pointing to her dog bed. She wiggled with excitement and looked around the room. It was obvious

4 Things You Should Never Say to a Bride Or Groom

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Even though I was super quiet as a kid, I’ve always been a communicator. I was as happy having a conversation with the “grown ups” as I was playing hide and seek with the kids outside. Sometimes my need to communicate got me in trouble. There was the time I accidentally revealed my brother’s Christmas gift because I forgot it

Answer the Phone, Dammit! 4 Ways to Book Weddings With Voicemail

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I knew it was going to be bad, but I just wasn’t prepared for this. Let me paint the picture for you. I set aside an hour today to make random calls to some of the awesome members of our Book More Brides community (yes, I do things like that) so I could say thanks and see how we can

4 Smart Tips For Dealing With Event Crises

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By Kevin Dennis, Fantasy Sound Event Services Nobody likes to talk about event crises – they’re as unwelcome as an excessively boisterous great-aunt taking up the dance floor. Just like any great-aunt though, it’s important to discuss these matters in order to ensure that they get handled quickly and efficiently if anything were to happen. If an emergency were to

3 Ways to Ruin Your Bride’s Day (and Your Wedding Business)

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Brides and grooms (mostly brides) spend hours and hours of planning and coordinating their wedding days. Many of those hours are spent making sure you are who she ultimately wants on her “dream team.” Phone calls, e-mails, text messages, reading testimonials and reviews — you name it. Through communication, she’s bit by bit putting together the most important day of

10 Tips for Learning How to Run a Virtual Team

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If you are a small wedding business and need to keep you expenses down it is likely that you will at some point look into hiring a virtual team of people to help you get everything done. Managing that team is going to be quite different than having a team that works with in the office however. One of the