10 Things Brides Hate About Wedding Pros

By Megan Miranda #1: They don’t communicate Keep in close contact, even if it’s with a bridezilla or her mother. Brides planning a wedding hate to reach out and not hear back. If you’ve received an email, text, call or pigeon post from a bride or groom, you must write back promptly! Make a rule for yourself and stick to
How to Protect the Online Reputation of Your Wedding Business

This is the newest member of our family, a pitbull named Chili Rosebud. She’s a daddy’s girl. The notorious “pitbull” has a bad reputation, though that’s begun to change thanks to organizations like Pinups for Pitbulls and Animal Farm Foundation. I know how awesome a pitbull can be – and maybe you know – but even one article about the
3 Tips for Dealing with Bridezilla

By Ellenor Day-Lutz A wedding is one of the most important days in a woman’s life, as we all know. It’s a special day where even the most relaxed of brides can get a little bit stressed. Will the dress I ordered 12 months ago fit me? Will the cake make it to the reception venue safely? Will it rain
How NOT to Handle a Negative Review

In the wedding industry emotions can run high for both clients and vendors. Even if you are putting forward your best work a time may come when you encounter negative comments about your wedding business, whether in an online review or through social media. While this can be frustrating, it might surprise you to know that many prospective clients won’t
Weddings Gone Wrong: 5 Steps to Avoid Bad Reviews

When our wedding professional friend (we’ll call him David) shared his internet horror story, my jaw dropped. Five years ago, David was a well-known, successful videographer specializing in weddings. One of his brides called him to complain after her video was delivered; the video was late, footage was missing and she wanted a refund. Because the video was high-quality and
“Help! My Unhappy Bride Is Leaving a Bad Review”

Question: How can I hide a bad review? “I just had an issue with a bride who was not happy with my work. The wedding was super low budget but I took it any way and of course she is the one bride who had a complaint. I didn’t shoot enough details. The wedding was late and basically a cluster,
Bride and Groomzilla Alert: What to Do With an Angry Client

I hate thinking about what might go wrong during or after the wedding. I want to imagine every single one of our brides and grooms as overwhelmingly happy and completely satisfied. But what do you do if that doesn’t work out? The groom emailed to add the ceremony performance onto his reception entertainment. In my response, I explained that the
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