9 Ways to Get More Brides on Facebook Without Paying For It

Question: Has Facebook advertising killed free marketing for businesses?

Hey Steph,

I wanted to ask you if you have heard much about Facebook changes that force you to pay to reach fans from your business page.

I know that reach has been limited by an algorithm, but I’m hearing that a post might only reach 10 to 20 people out of 1000 potential fans and you have to pay to reach more than that tiny group.

Curious about your thoughts.  Seems to signal the end of current social media practices as far as business go.

If I have 200 fans and I’d feel lucky to get one booking from a fan page, then why would I pay money to get no ROI.

Curious about your thoughts.

R.

Answer:

Hey, R.

Yep.  Facebook has messed with us again.  However, the truth isn’t as bad as it seems and it IS still possible to communicate your message to your fans without paying for it.

In September of 2012, Facebook rolled out a new update to its algorithm (also known as EdgeRank.)  Around the same time, Facebook advertising began offering promoted posts as a way to promote your posts to more of your fans.

If you’ve been tracking your Facebook Insights, you may have noticed that your “talking about” numbers and interaction tanked right around that time.  This has led many business page owners to assume that Facebook is now forcing us to pay for our fans to see our stuff.

The truth isn’t that simple.

The Truth About Promoted Posts

Facebook estimates that only 16% of your fans will actually see your post in their feed.  This is caused by many factors: only half your fans are actually online each day, probably for 30-60 minutes.  With all the other posts in their feed competing for attention, it’s easy to see how yours is missed.

Most of your fans have been missing your posts since way before the Facebook algorithm changed.  

Facebook claims that the update reduced unwanted “spammy” posts in the news feed.  According to them, if you were doing a good job of delivering valuable, interesting posts to your followers, you wouldn’t have been affected after the algorithm update.

In other words, if your numbers took a dive after the update, it’s because you weren’t posting things your fans actually want to see.  Check out Tech Crunch’s blog post for some statistics that support this argument.

Another study by Edge Rank Checker shows Facebook business pages seeing a decrease in reach and fan engagement across the board after the update.

So what do we do now?

Next Generation Free Marketing with Facebook

Our experience also corroborates a decrease in engagement after the latest Edge Rank update.  We’ve been experimenting with buying promoted posts, and they DO work.  But will we be forced to “buy” eyeballs for our Facebook posts from now on?

If you want to make sure more of your fans actually see your posts, you have TWO options:

  1. Post interesting, relevant, compelling content your fans like, comment on and share.
  2. Buy promoted posts.

Facebook isn’t behaving much differently from Google here; they’re trying to deliver relevant content to users.  In a similar way, we have to play by the rules they make if we want to be seen.

You can no longer promote your wedding business all over Facebook with lame posts no one cares about.  Well, you can, but now you’ll have to pay for it.

If you want more fans, more likes and more attention for your wedding business on Facebook, you have to earn it with great content that gets a reaction.

This isn’t the end of social media for business; it just means our strategy has to change.

How to Get More Brides On Facebook…Without Paying For It

Most businesses can increase the number of fans who see their posts organically (in other words, for free) to 20-35% by using the following strategies shared by Mashable, Buzzfarmers and us.

1.    Post more photos and images.  These get more likes and shares than any other type of post.

2.    Use the words, I and me in your posts to get more likes.  Be opinionated in your posts to get a stronger reaction.

3.    Post content from 4-6pm Eastern time, especially on Saturdays and Sundays.

4.    Ask questions that allow your fans to express an opinion.

5.    Ask people to like and comment.  It’s simple, but it works!

6.    Host contests that require people to like and comment to win.

7.    Use the Fans Flood app to invite your website and blog visitors to “like” your page in exchange for a cool freebie.

8.   Find and “like” other local wedding business pages that have bride fans. Like, share and leave helpful comments on their posts as your business  to build relationships with other vendors and so that brides (eventually) click through.

Warning: do NOT blatantly promote your business on other people’s pages or it will drive brides away and irritate potential wedding business partners.

9.   Say something nice about other wedding businesses in your posts and tag them to encourage sharing with their bride and groom followers.

There’s still Facebook marketing that can be done for free, but it takes a little more creativity these days.  Once you know your return on investment for your Facebook fans and leads, it can and does make sense to invest in some paid advertising.

How is your wedding business doing on Facebook these days?

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Getting Facebook Likes Is More Valuable Than Ever

 

Facebook_LikeIf you are working on getting more Likes to your Facebook Fan page there is more incentive now than ever before. Right now Facebook is running a contest which ends April 1 to give 10 small businesses $10,000 for getting the most new Likes. Make sure to read the article by Brittany Darwell for more information.

Even if you don’t enter the contest, realize that each Like you get on Facebook is the same as a bridal lead. If you have a custom tab with an opt-in form to your newsletter you can nurture those leads both through Facebook updates, and email. Remember that each lead is valuable, no matter where it comes from and make sure that your sales funnels are all connected so that you don’t lose leads along the way. What do you think?

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Why Flickr is better than Facebook for Wedding Photography

Bride_on_StreetFinding the right site to upload and share photos for promotion purposes can be key to interesting couples in your work. Facebook is a great way to draw the initial interest from people, but it lacks capabilities that Flickr has had for years according to Laurie’s article on PhotoPreneur.

Flickr is set up in a way that number one, protects your pictures. Next it is community based which means anyone can find your pictures. And probably the most important thing of all is that Flickr is set up a way that encourages photo sales. You may just want to think again before setting facebook as your only social media photo site and make sure you know what you will be using it for.

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How to get Facebook Marketing To Work

If you are reading this from our Facebook community you already have a feel for the importance of Facebook marketing. Finding your way to using marketing that bring in results is a bit more complicated than it sounds though. 

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The rule of thumb with Facebook marketing is the simpler the better. People on Facebook don’t want it to act like a website. They want to flip through the pages, and get meaningful information, and fun interacting in minutes. After all, if you’re checking it from a phone, or on a break you just plain don’t have much time.

So how do you keep it simple, and yet make it effective? ReadWriteWeb says in their great post that promotions are big and motivate a huge increase in activity on your page. Are you running a sale at your store? Try offering a coupon on Facebook for an additional percent off. Keep your updates light, but still packed with information – like talking with a friend. Make your site easy to navigate, and keep the pictures coming.

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3 Ways Wedding Businesses Can Interact More Effectively On Facebook

I can’t stress enough the importance of interaction on Facebook. It isn’t enough to just create a page. You have to interact with your followers if you expect any of those followers to turn into leads for your wedding business. 

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Donna Maria tackled this issue on her blog by interviewing Dan Zarrella, co-author of The Facebook Marketing Book. A new tool that is huge at boosting this interaction is being able to interact with your followers as your business rather than as just you individually. Make sure you have an actually business page and you’re good to go! Another quick tip? Have a business page for you – not just your products. This builds credibility. And finally, one of the biggest mistakes businesses use is not posting photo’s on their business site. The more pictures you have, the more interest you create in your products and services.

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How Can I Get Leads When I’m New to the Wedding Business?

Brides

We all start off brand new. No experience, no reputation, no referrals.

If you’ve got a new wedding business and don’t know where to start getting leads, here’s what to do:

   1.    Do your homework first.

Use The Wedding Report to find out the real stats about your local wedding market: how many weddings, the average price for your services, average wedding budget. This is vital information you’ll need to figure out what to charge and if there is enough demand in the market to support your new business in the first place.

Spend some time online in the bride local chat rooms of the Knot  and visit the Top 100 Wedding Blogs. What are brides looking for in your service that they can’t find? Look for an unmet need you can meet.

Scope out your competitors online. You’ll need to be different to get business. If you can find a need in your market that isn’t being met, you’ll have an instant edge over your competitors.

   2.    Find a mentor.

The fastest way to get referrals, jump start your business and starting making money is to get a mentor behind you.

Use the Power Lunch strategy to pull this off, just like we did. Identify 5 respected wedding professionals in your local area. Ask friends for recommendations of super nice people because a personalized introduction is a great way to start the relationship. Someone who isn’t a direct competitor will be easiest, but don’t rule out someone who already does what you want to do, especially if you have a connection with them.

Call them up. Tell them that you admire their work (be sincere!) and that you’re just starting out. Ask if you can take them to lunch to get their advice and help for your business.

Not everyone will respond, but you’re just looking for one person to teach you their secrets, give you advice and eventually send you referrals.

  3.     Make friends in the wedding business. Lots of them!

Identify the local wedding associations in your area and join them. Industry groups like ABC, NACE or the ADJA  often have local chapters.

Make it your goal to meet three new people at each networking meeting. Find a way you can help them and you’ll be come fast friends. It’s a quick way to get your first referrals.

   4.    Follow up with everyone you meet.

When you meet someone, especially if they work in the wedding industry, take their card. Jot down a note about your conversation on the back.

Send them an “Unforgettable Postcard” with a personal note mentioning your conversation. The Unforgettable Postcard has a friendly, smiling photo of you on the front and your business information and a blank space for a note on the back.

Send this postcard to everyone after each meeting. If you stay consistent, people will remember you and the referrals will start coming. It’s the best cheap marketing you can do!

   5.    Use your inexperience as an asset.

One of the trickiest questions to answer when you’re just starting out is, “How many weddings have you done?”

Eeek. You don’t want to lie, but who wants to be your very first wedding?

First, don’t tell them you haven’t done any weddings unless they ask. If they do ask, use your inexperience as an asset.

Explain any related experience and work references you have and then say, “We can offer you an extreme discount because we’re still building our portfolio. We’re just starting out, so we work even harder to make sure you’re happy!”

Practice your answer to this question until it’s smooth and natural. That way you can relax during your meetings.

   6.    Advertise at a bridal show.

A bridal show is the best place to meet brides and network with other vendors. You’ll be available for popular dates your competitors have already booked, so your investment will be paid for in no time.

Ask the wedding vendor friends you’ve made to recommend the best bridal show in the area. Do your research about how many brides attend, the information that’s provided afterward, and attend as a guest first so that you’ll know what to expect.

Arrive early for the show and bring munchies to share so that you can make friends with all the vendors. (This tip comes from Meghan Ely of OFD Consulting.) You’ll make tons of vendor friends if you bring along Dunkin Donuts munchkins or other goodies!

   7.    Spend your advertising bucks on Facebook.

Don’t spend your precious advertising dollars on expensive magazine or print advertising right away. You need flexible, easy to change advertising that will maximize your limited budget.

Facebook lets you target your audience down to their location, relationship status (you’ll want “engaged” or “in a relationship”) and even their likes and the Facebook groups they’re a member of.

You won’t pay unless they click on your ad and you can set a limit for your daily ad budget that’s comfortable for you. Ease of changing your ad and testing out different headlines and pictures makes Facebook the best beginner advertising investment.

   8.    Start a blog and write at least once a week.

Having a blog on your website is absolutely essential to capturing FREE “organic” search traffic, those are the people out there searching for someone like you who haven’t heard of you yet…which is pretty much everyone when you’re brand new.

Make sure you use the names of local cities, towns, regions and venues in your posts. This will help more people find you and you’ll see your traffic increase over time.

As a new wedding business, you bring passion and enthusiasm that the old timers just don’t have, and your clients will respond to it. Make friends, meet the brides, and your business will be off to a great start!

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How To Post Wisely with Social Media

Microphone

Social media sounds like it should be a safe place where you can vent your opinions and not get in trouble for it. Well, regardless of how it sounds it just isn’t true. You may have a tiny bit more freedom when it comes to your personal profiles, the rules to social media posting still hold true, and on your professional profiles it is even more crucial to keep it clean.

So what does keeping it clean mean on social media? There is the obvious which is no swearing. But according to Tonya Nelson’s article it goes much deeper. Wait until the cleanup is complete from disasters before you even attempt to make a joke about a tragedy. Even then it is generally better to just never joke about it as there will always be people who will take offense. Don’t vent your feelings about sporting events. No matter which team you’re rooting for, a huge chunk of your clients are rooting for the other team. This applies to more than just sport teams though. Just don’t ever use your status update to rant about ANYTHING. Keep it professional. Remember that everyone reading what you say is human, and they expect you to maintain neutral ground and not attack them.

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3 Ways to Maximize the Value of Your Facebook Fans

moneyThe value of Facebook fans for a wedding business can be huge, but only if you are reaching them in a way that encourages them to support your brand.

Hartley Brody broke this down into three points. First, keep your content continuous and interesting. If your fans like what you are sharing they will share it with their friends which triggers into organic growth for your company. Second, build relationships with fans. Ask questions, and even more importantly, make sure they respond when your fans comment on your page. And finally, find a way to turn your fans into customers by offering promotions and events just for them.

Remember that your page isn’t going to bring in leads and clients for your business on its own. Focus it on your fans, and they will love you for it!

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How To Embed Facebook Content Into Your Website

Embedding content that you have written from your Twitter and Facebook accounts into your website is an often overlooked strategy that can help you not only build content in your blog or website, but it can also help drive and connect your clients to all of your online sites.

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Small Business Mavericks encourages people to check out SocialDitto. It allows you to copy the URL, click Ditto, and paste to embed content. How totally awesome is that? This is a seriously great tool which anyone can use and it’s free which makes it practice for any company, no matter how small.

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Do You Need a Company Website When You Have Facebook?

Many companies have one or the other, or both. So the question has arisen whether you even need a separate website if you have a successful Facebook page. According to Cynthia Boris’s article she sites Stephen Haines, commercial director of Facebook UK as saying that you don’t need a separate website from you Facebook page. So what are the actual pros and cons of the question?

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The pros of only having a Facebook page are the fact that the interaction is greater, and people are more apt to view your page on a daily basis, while they may only view your website once or twice a month at the most. The cons of not having a website are the fact that you don’t have ownership of your site, are limited with what you can do on the Facebook page, and you can only connect with people who are already on Facebook.


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