How to Move to the Top of the Bride’s Booking Priority List

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Question: How do I get brides to think about booking ME first?

“My question is how to get brides to focus more on their hair??? By the time they get to thinking about their look, they’ve spent so much on the venue, photos, dress and flowers the hair is practically an after-thought!!  Thanks again.”

Answer:

We get asked variations of this question so often it’s enough to make me pull my own hair out!

You really can’t make brides think about something they aren’t thinking of, or want something they don’t already want.  Unless you have mind control powers–in which case, contact me immediately!

Even huge corporations with billion dollar ad budgets have a difficult time manufacturing desire.  (Remember spectacular product flops Crystal Pepsi and the New Coke?)

Instead of trying to get brides to think about hair when their minds are elsewhere, which is going to be an uphill battle, doesn’t it make more sense to find the brides who are already thinking about hair when they are thinking about it?

In case you were wondering, the answer to that question is YES.

Find the brides who are already looking for your type of service or who are actively looking for the solution you provide.  

To find them, ask these questions:

  •     Where do brides go when they start searching for hair styles and stylists?
  •     What businesses do they visit around that time?
  •     Who do they ask for referrals?
  •     Who are they booking just before you?

Not all brides are going to get their hair done professionally.  Sorry.

Instead of wasting energy trying to convert brides who’d rather show up at the wedding with bed head, laser target your message for brides who are hair and glamor obsessed.  They’ll be far more interested, eager and motivated to spend money to get the perfect wedding hair of their dreams.

Jump Start the Booking

If you want to encourage brides to book you ahead of time, you have to give them an incentive.  They’re not going to do it just because you have a pretty smile.

Smartypants Bridal Lead Strategy:

Partner with a bridal shop, makeup artist or photographer to offer a package that includes their hair style.  Be sure to offer a limited time offer discount or extra bonus to encourage fast action.

You can’t “make” them think about you more or sooner in the planning process, but you CAN find them when your service is top of mind.

Now you have a choice:

You can swim against the current and try to convince brides to want something when they don’t want to want it (that was a mouthful!)…

Or you can go with the flow and target your marketing to brides who already looking so that they actually notice your song and dance routine.

Do you really want to do more work?  I didn’t think so.

What do you think?

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Quit Being a Wedding Wuss Already!

Fingers

Once upon a time when I was a little girl, I hurt my finger.  I don’t remember what I did; most likely I punched my brother too hard.

Anyway, every time I bent my finger it left me squealing in pain.

“Ma!” I yelled.  “My finger hurts when I bend it!”

My mother looked up at me with half-lidded eyes.  “Then don’t bend it.”

The Gift of Indifference

My mother’s solutions were practical and infuriating like that.  I wanted help and she wouldn’t give it to me.

But now that I’m a grown up (sort of) I can appreciate the gift of her indifference.

When I had a problem, she forced me to find my own solution.

As a result, I became extremely resourceful.  Give me a problem and I will find the answer, one way or another.

My mother gave me the gift of finding my own power.

The Truth I Know About You

Why am I sharing this with you?

Well, sometimes I feel like your mother.  (Don’t worry; mama loves you, sweetheart.)

We have wedding vendors emailing us with questions every day.  I love you and I want to answer, solving your problems in a way my own mother never did.

But sometimes, I think I’m not doing you any favors.  By answering your question, I’m robbing you of the opportunity to explore your own resources and figure it out for yourself.  You never get to realize your own power.

You can figure out how to do anything.

Anything you don’t know, you can learn.

Anything you can’t or don’t want to learn, you can get someone else to do for you.

Anything.

Once you know this about yourself, you can overcome any obstacle.

One final love note from your Book More Brides Mom:

I’ve noticed that when I don’t answer an “urgent” question immediately, 9 times out of 10 the person ends up solving the problem on his/her own.  Hmmmm.

What lessons did your mother teach you?

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5 Wedding Pro Secrets For More Leads, More Fans and More Bookings

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We’ve been working with some of our Book More Brides students one on one, and we’ve been thrilled with the way they’ve implemented what they’ve learned for their own wedding businesses and the results they’ve gotten.

Would you like a learn a few of their secrets?  Come on, you know you wanna…

How to Answer the “How much?” Question

When he first came to us, Stephen Davies of Oxfordshire Wedding Entertainment was struggling to get brides to RESPOND.  They’d email him for information and then just disappear.  As a wedding entertainer who charges well above the average price, answering the “How much?” question was a particular challenge.

Stephen started testing out different responses to the price question, everything from refusing to share any pricing information without a meeting to giving them a detailed price list.  Finally, he found a response that answers the questions and shifts away from price.

When couples email for a price, this is how he answers…

I really can’t give you a specific price without knowing the details of your wedding.  By way of a guide, I did 30 weddings last year and they ranged in price from 450 £ to 1,000 £.

Giving a price range is a subtle but effective way of filtering out the couples who really won’t be able to afford his prices, while at the same time preventing the others from comparing him to his more expensive competitors based on price alone.

A Crafty Strategy For Getting More Leads

Randall of Randall Granier Photography simply wasn’t getting enough leads.  He’d experimented with giving away a free engagement shoot as a way to meet couples and prove the quality of his work, but the time and money investment wasn’t sustainable.

Randall hatched a plan to do a free holiday Santa shoot at a venue, offering to give attendees a free copy of their photos in exchange for their contact information.  As a result, he collected 50 qualified leads in a single sitting.

His next step is to use a similar strategy by photographing young women of marrying age who attend private bridal fashion shows, makeup trials, “girls’ night out” or charity events.

The Power of the “Special Offer”

Taylor Pechacek of The Music Faktory builds on the relationships brides and grooms have with other wedding businesses to create referrals for his wedding business through special offers and promotions.  Rather than sending leads to the home page of his website, leads coming from each source land on their own special page and receives a unique offer co-branded with the source of the referrals.  For example, brides clicking through from an ad on The Knot are greeted by a special offer and The Knot’s familiar logo.

When a bride visits his website, they are tempted by a “Special Offer – Click here for details!” button.  When clicked, she is offered a free massage when booking her DJ before the deadline.

These types of unique co-branded offers and partnerships have created profitable partnerships and increased the quality of the bridal leads Taylor gets.

How One Officiant Increased Her Facebook Fans 900%!

Like many wedding professionals, Penny Reynolds of Reynolds Treasures struggled to build an audience of brides on Facebook.  At the beginning of her experiment, she had only 200 fans on her business page.

Penny created a free giveaway report called, “40 Ways to Add a Wow Factor to Your Wedding Ceremony!” and made it available for free download from her website and blog usingthe Fans Flood app.  If a bride wants the report, all she has to do is click the “like” button to get instant access.

Using this simple application, Penny was able to rocket her fans from 200 to 1800, a 900% increase!  As a result, she can reach more brides faster with her social media marketing message.

These wedding pros aren’t the only ones with success strategies and secrets to share.

What’s your favorite marketing tip?

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The Shocking Truth About Wedding Photographer Profits

by Casey Fatchett


This recent photographer survey reports…

  • Photographers spend an average of 13.5 hours per week editing photos.
  • The average time investment (including shooting, editing, meeting time, etc.) for a photographer per wedding is 65 hours.
  • Wedding photographers earn an average of $37 per hour (before expenses).

The most likely reason that you are reading this is because you want to increase your business. Well, looking at the data and seeing that nearly half of wedding photographers are booking less than 50% of the couples who contact them, that makes sense.

Wedding photographers are spending nearly a third of what they make on overhead. You need to “spend money to make money,” but do you need to spend as much as you are now?

The majority of wedding photographers have been in the business for less than five years. That makes sense, too. Digital technology has made it easier than ever before for people to get started in wedding photography. The only other areas of the wedding business to be affected as much by recent technology changes are videography and music.

What does that mean to you?

More photographers jumping into the wedding market means increased competition and a smaller slice of the metaphorical pie for everyone. You can’t do anything about the number of people in your industry, no matter how much you might want to. You can only change yourself and how you do things.

So how do you survive and become one of the pros who has been in business for more than ten years? There are two things you need to do.

1. Be a better salesperson.

When I say “salesperson,” most likely your first reaction is to think of a pushy used car salesman.  (I’m not making that up; there have been studies done on this and that is actually the most common reaction!)

You don’t have to be pushy; you just have to get in tune with your potential clients.

Find out who your target couple is.  It will be based on a number of factors: budget, style, age, etc. Once you have a better idea of who they are, you can spend more of your time, money, and energy marketing to them.

Your advertising, blogging, and social media outreach should strive to reach those couples. You will spend less (in all areas) than if you try to bring in every couple getting married, and you will increase your number of bookings because you are more suited to the potential clients that you reach.

And when a potential client contacts you, listen to them.  And I do mean actually LISTEN!  I don’t mean pause briefly and give them time to say something before you hit them with your next bit of information on why they should hire you.

Hear what they have to say. Let it sink in. Find out their needs and what they are looking for.  Connect with them so that you can better serve their interests.

The more you connect with them, the more likely they are going to want to work with you.

But you might not want to work with every couple who crosses your path; they might be the right match due to price, availability, or personality. If that’s the case, you need to let them know so that you can both move on and everyone saves time.

By letting the “wrong” couples go, you are actually providing a service for them. They’re more likely to recommend you to someone who is right for you in the future, as opposed to more people who aren’t right for you.

2. Be a more efficient business person.

You’ve already started on the road to being more efficient by becoming a better salesperson. You are spending less money on advertising that isn’t seeing any returns, and you are spending less time with clients who don’t want to hire you.

But what about the rest of your business?

Keep detailed logs on your spending, both of time and money, and you will see the areas where you are being wasteful.

The survey shows wedding photographers spending, on average, 3.5 hours communicating with clients and 13.5 hours doing “non client specific business tasks” each week (things like bookkeeping, social media, etc.)

Can you be more efficient there? Just think about it–if you find an hour each week that you can get back by streamlining or eliminating tasks, that is 52 hours per year you can save yourself. By increasing your efficiency, when it comes to your marketing, expenses, and most importantly, TIME, you can give yourself a pay raise without ever charging your clients more money.

What do you think about these survey results?  Leave a comment below and take this anonymous photographer survey to help us improve the future of photography.

casey-fatchett

Casey Fatchett is a New York City based wedding photographer with more than a decade in the industry. He is a member of the WPJA and WPPI and he wants to make sure that everyone is having a good time!

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5 Tricks That Leave Brides Hot and Bothered About Hiring You

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Question: How can I write an email that gets brides to take action?

“****The webinar was great informational last night,  I created this [email to send to brides] and wanted to know your thoughts.”

Dear Stepanie,

Hope planning is going well for your upcoming May 5th wedding.

I just finished read a book where one of the chapters gave 7 tips on keeping everything
balanced at your reception.

I would love to be a part of your special day and to be able to create some new awesome ideas.

Contact me Friday 5th between 5-7 to sign up for your FREE consultation.

Dates are filling fast.

Talk to you on Friday

Thank you.

Brian

Answer:

Brian,

Glad you enjoyed the webinar!

I like that you mention her wedding date, you’ve included something to arouse her curiosity and a very clear call to action…and that your imaginary bride happens to have the same name as me.  :)

Here are some ways to make your email more enticing:

1. Share one of those seven tips you read or give her an awesome idea for her reception. Nothing will get her wanting more like having a real sample.

2. Invite her to meet with you to learn more about what you share.

3. Offer her something more compelling than a “free consultation.”  To a bride/groom, that’s code for a sales pitch.

Offer her a free copy of the book when she meets with you.

Would it be worth the cost of a book to get a chance to meet with a qualified couple?  If you know you book 50% of the people you meet with (or even less than that) heck yeah!

4. Go for the next action instead of going right for the meeting.  It’s really difficult to schedule a meeting via email; it’s much easier to get on the phone and then make the meeting happen.

I’m not sure about the relationship you have already established with this bride, but unless she’s already hot and bothered about working with you, asking her to “sign up for a free consultation” might be off putting.

Invite her to have a “quick phone chat to find out if we’re a good match” instead.  It’s much less threatening and it will make getting the meeting more likely.

5. Don’t lay it on too thick.  Letting her know that you have limited availability is good, but I’m kind of doubting dates are filling up fast for your free consultation.  (Sorry.)

Test it out your new approach and measure the response.  Do you get more phone calls and set more meetings?  The proof is in the results.  :)

What do YOU think about this email?  How can he make the bride/groom more interested in a meeting?

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“I’m Afraid I’m Going to Blow It With My Dream Wedding Client!”

Bride and Groom at the beach

Question: My dream wedding client just contacted me, but I’ve never done anything like this. How do I let her know that HER wedding will fit her vision when I have nothing to show her?

“First off I have to say that I am loving every single bit of this! I just added client testimonials to my website, have personalized the 2 bride bribes to match my branding and am in the process of working through the email marketing emails with Aweber.

I have a huge favor to ask…So this is the deal…I received a call from a prospective bride last Friday and we talked for over an hour on the phone. It was the best possible conversation I could have had. I feel confidant that I couldn’t have said or done anything else differently.

This is my dream wedding!!!! The venues (catholic church & members only club) are gorgeous and prestigious!!! They are having a bishop flown in to do the wedding.

She responded to me this morning.

Hi Kim,

I didn’t get through all of these, but I wanted to let you know I’m still looking and hope to make a decision soon- as in this week. I’ll keep you updated and if you wouldn’t mind keeping me updated if you receive further inquiries regarding our wedding date, I would very much appreciate it.

Thanks again and I hope you’re having a great week!

Marion

The thing is…is that I do gorgeous images but I have yet to do a wedding at the kind of place that she’s getting married. The gallery I sent to her is of a simple, country wedding with nothing spectacular. There are some gorgeous pics but nothing like hers will be if you know what I mean.

I need to be able to respond to her email with a sentence or 2 in a positive way that reminds her that this was their wedding vision and not hers.

Any suggestions would be greatly appreciated :) I will send you some chocolate ♥ ”

Kim

Answer:

Hi, Kim.

I’m happy to hear you’re enjoying the training!

From what you’ve said it sounds like you’ve done everything you can to communicate your value and connect with this bride.  She obviously likes you and is anxious to keep you available, which is a good sign!

A note: did you mention any “deadline” or “limited availability” when you spoke with this bride?  We recommend NOT holding the date indefinitely, otherwise you encourage the couple to wait before booking and increase the chance that you will lose them.

Rather than writing something that sounds like you’re making excuses for your work, which you don’t want to do, how about something like this…

Marion,

I’m glad you had a chance to look at some of these images.  [BRIDE AND GROOM] had a very clear vision of country elegance for their wedding, and I can’t wait to help you capture the elegance of the church and the details that fit your own wedding vision.  It’s so exciting, and a style I can’t wait to shoot!

I can hold this date for you until the end of the week, but after that I’ll have to open
it up for other couples because I have limited dates available for booking.

Would you contact me by Saturday to let me know what you think, either way?

Thanks again for taking the time to chat with me and I look forward to hearing
from you!

Kim

This response is super positive and gives her a gentle reminder that you won’t be waiting
around forever.  Plus, asking her to follow up with you (she’ll most likely agree) will make
her feel committed to responding even if she decides to go a different direction, so you won’t have to chance her down.

On Saturday, if you don’t hear from her, send a short friendly reminder that she said she was going to contact you, and let her know that you’re happy to answer any other questions but you can no longer continue to hold the date for her.

Make sure you remind her that you might not be available when she gets around to hiring you; this will light a fire under her butt (very nicely!) to get that deposit in your hands fast.

No chocolates necessary.  Just be sure to tell us how it goes and report on your successes.  :)

Have you met your dream client yet?  Tell me your story!

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6 Lessons We Can Learn From Infomercials

by Heidi Thompson

 weight shake

We all know that infomercials are salesy and cheesy but they work and that is fascinating. Some of the products are more useful than others, but infomercial creators know how to make the most of certain marketing principles to sell even the stupidest product. For example, the Shake Weight hit $40 million in sales in 2010. If you haven’t seen this ridiculous product laden with sexual innuendos, watch the video below.

They’re ridiculous, but we can actually learn a lot from infomercials. Here are just a few things I’ve noticed that contribute to their success.

They let happy customers speak for them.

Infomercials don’t just explain their product in their own words; they interview happy customers and let them tell you why you need the product. This instantly builds their credibility because having a 3rd party recommend something is very powerful. This is exactly why we use testimonials on our websites.

You can create more engaging and convincing testimonials by adding multimedia like photos, video or audio.

They explain the benefits of the product.

Companies who do infomercials don’t waste time telling you how long they’ve been in business and talking about the things they do. They cut to the chase and tell you what you will get from the product.

Instead of telling the viewers about what the Snuggie is made of, they simply say it keeps you warm without having to fumble around with a blanket.

Are you telling your customers what is in it for them?

“But wait, there’s more!”

Infomercials are great at adding value to their products. Adding on bonuses is more effective than discounting your prices because people love to get a deal, even if it’s not really a deal. The products on infomercials are likely priced to include the cost of these bonuses, but calling them free bonuses makes it feel like people are getting something for nothing.

Instead of discounting your prices, what bonuses could you offer?

“Act now!”

Creating a sense of urgency is a marketing tactic that has been around forever. You can use this when you’re getting booked up for the year.

Make it known when you only have 3 dates available and ask them to contact you now to avoid missing out.

(Ethical note: Don’t lie about this in order to create false scarcity. Your reputation is worth more than the extra money you might make.)

They tell you how many have been sold.

This is called social proof. It makes you think, “If all of those people bought one, maybe I should buy one.”

McDonald’s has been making use of this for decades with “billions and billions served.” If you had never been to McDonald’s before, you would assume that billions and billions of people can’t be wrong.

If you have been in business for awhile, instead of telling your customer how many years you’ve been in business, tell them how many weddings you’ve worked on.

They repeat themselves.

The script of an infomercial starts to repeat after about 15-20 minutes. Why would they do this?

Infomercials tend to run for about an hour, even most people aren’t going to sit and watch the entire hour. These companies don’t want to miss out on someone who may be flipping through the channels and missed the first 15 minutes.

You can apply this principle to your website by having opt-in offers and contact information on different pages because you don’t know which page someone might land on first. Look at your individual pages.

Does your site achieve its goal if someone only views a blog post and never sees your home page?

When you start to look normal daily things like infomercials from a business perspective, you will learn so much. Put your marketing hat on next time you go into a store and you’ll be amazed at what you notice.

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Heidi Thompson of Evolve Your Wedding Business works with wedding pros who want to get out of the dreaded feast or famine cycle of doom. Check out her resources on how to attract more clients through your marketing, because it doesn’t matter how great you are if no one knows about it.

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Want Brides and Grooms to Notice You? 3 Ways to Stand Out From the Herd

bride and groom on couch

When a bride or groom contacts you, there’s a pretty good chance that they’re also reaching out to several of your competitors.  That first impression means everything!

Here are three strategies that you can use to immediately start winning them over.

Strategy #1 – Send an instant video response.

How are your competitors responding to a lead? More than likely, they send a boring email or responding with what is (probably) an ineffective and boring phone call. When they get a friendly, welcoming video from you, it makes you immediately stand out.

You can make a more general video response to send to leads to introduce yourself, welcome them and invite them to take action. The information is the same as what you’d put into your normal response, although it’s better because it’s a VIDEO.

If you’re camera shy, you don’t need to put your face into the video in order for it to work powerfully. Just create a screen capture video of some images or Power Point slides with a voiceover.

Your video response should include a brief welcome. For example, “Hi, I’m Stephanie, Wedding Business Cheerleader at Book More Brides. Welcome!” Give them a warm greeting and let them know that they’re in the right place.

Include what you’re for and what you’re against. This is a great way to attract your ideal clients and alienate the couples that you don’t want. This immediately helps the bride or groom figure out if you’re a good match for them and gets them excited about learning more.

Finally, your video needs to have a call to action. What do you want them to do next? You can say things like, “Call me for a quick phone chat.” “Visit my website to get this free report.” You need to tell them what to do in order to multiply the chances that they’ll actually do it.

Make sure that your video is no more than 3 minutes long. Force yourself to keep it short so that more people actually watch it.

Strategy #2 – Lightning fast response.

The faster you respond, the more likely you are to actually reach them. Your competitors are going to be slow as molasses!

When you’re doing everything for your business, it can be tough to give that lightening fast response. After all, you’re probably already moving in 19 different directions at once. So, here are some options to make it easier:

●    Include your video response in an auto reply.
●    Forward emails to your mobile phone and respond immediately.
●    Hire a call answering service like Telassistant.com.

Another way to have a lightning fast response is to add a live chat popup to your website. This way, when a bride or groom lands on your website a little box pops up inviting them to chat with someone in real time.

Strategy #3 – Impress with snail mail.

Yes, this is going to cost you something, but when done correctly it’s extremely powerful and extremely effective.

Think about it from the bride and groom’s points of view. When they send in their inquiry, what do most vendors respond with? The two most common responses are either an email or a phone call.

When they contact you, you’ll ask if they’d like to receive “5 Tips to Make Your Wedding Super Duper Fantastic” (or something like that) in the mail. You stand out immediately!

Here’s the important thing: don’t send a sales pitch! Make sure that your mailing or DVD is full of useful tips and information. Put that expert knowledge of yours to good use.

All of these strategies make you stand out from the competition immediately. Your competitors will be struggling to live up to the high professional expectations that you’ve set.

It’s time to take back your power and crush the competition!

What do you do to stand out from the herd?

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How to Use Social Media to Boost Your Wedding Business

Written by Melissa Page

social media

Social media has become more and more popular in the wedding industry nowadays. In the past, brides had to clip images from magazines or get ideas from photos and show them to wedding vendors – vendors they find via word of mouth. Today, with help from social media networks and tools, a bride can get inspiration and share what she wants, and gets what she needs without having to deal with less hassle.

With the rise of Twitter, Facebook, Pinterest, and others, wedding planning has changed – which is the major reason why social media is just as important for wedding vendors as they are for brides.

Here’s how social media boosts your wedding business:

It spreads the word. Wedding blogs and forums have made it easy to search for a particular bridal topic. By setting a virtual space for your brand, and connecting it to as many social media networks as you can manage, you are increasing the public’s awareness of your company. A good idea is partnering with people who have a large internet audience.

It helps you build relationships and attract more possible clients. Engaging in social media will give people a chance to interact and respond to and around your brand. Putting up a wedding site, a Facebook fan page, a YouTube account allows your past clients and potential clients to exchange ideas, generate excitement, and build loyalty. Remember to participate and join in the community conversation yourself.

It helps you connect with others in the same industry. It is good to connect with other vendors in the wedding industry as these connections can lead to awareness of events, business partnership, and good publicity. If you’re having trouble finding a certain brand or person you want to connect with, try using  area code directories on social media sites. Once you find them, respond to tweets, leave comments, and “like” their Facebook pages to stay connected.

It makes customer service efficient. With social media networks, clients have different options to contact you – and not just by phone or stopping by your shop. Now, they can just tweet you or send you a private message, post something on your Facebook wall, or leave a comment on your blog to reach you. Make sure to check your social networks regularly for new messages. Involvement in social media saves time and effort for both the wedding vendor and client.

It gives you inspiration. With so much interaction in your community, your clients and other vendors are likely to leave suggestions and ideas, giving you limitless pieces of information on how to improve and expand your brand. One tip is monitoring the conversations in your community and taking notes.

It showcases your goods. Needless to say, using social media helps you increase sales. By sharing information about your business, you are providing a virtual visual aid that brides, grooms, and their families can choose from.  According to “What’s On Brides’ Minds” annual survey from David’s Bridal, 59% of brides say Pinterest, Facebook and blogs are the best places to find inspiration.

What other benefits of using social media for your wedding business can you add? Let us know in the comment section!

About the author: Melissa Page is a California-based blogger with over four years of professional writing experience. Aside from writing about social media, she also blogs about relationships, weddings, health, and travel. When she’s not busy writing, she manages her emails and organizes her social media accounts so as not to miss out on important stuff.

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